Technical help

We provide technical help and support to our customers in many ways.

Find out what options are awailable to you and how can you contact us.

Technical Help Desk

Stros - Esquire has a fully-staffed Engineering Department to provide technical support and customer help in the best possible way. Each of our products is specific and so are our support and cross-trained teams to be able to respond to all your requests.


Our Sales Department focuses on new customers and inquires before sale. We recommend products for particular applications, provide quotes and technical documentation to our new customers.

Our Customer Service Department  concentrates on after sales service with installation instructions, trouble shooting advice, product return and warranty. 

Our team of Engineers constantly improve our products and research new possibilities. They write product brochures and technical product specifications and also recommend modifications.

You are very welcome to contact our hotline or our Customer Service department here:

Stros Esquire Elevators and Hoists Pvt. Ltd.
301/302, Shreeram Apartment
10-Haribhakti Colony, OP Road
Vadadora Gujarat, India
Telephone: +91 96620 23744

Technical Support

Upon your request, we will gladly send all of the following materials:
  • Owners´ Manual
  • Parts Breakdown
  • Standard Wiring Diagrams
  • Safety Information
  • Warranty Information
  • Product Specification
Request manual